When you need help, the timing and quality of the support you are offered is critical. OfficeMax ensures that you receive the appropriate professional support you require when you need it.

Our three-tiered structure includes School Supplies Account Managers, Product Specialists and our National Contact Centre with each having specific roles and accountabilities in servicing the strategic and operational needs of your school or centre.

Account Managers

OfficeMax School Supplies Account Managers provide support to your school or centre throughout the entire ordering process.
 
Product Specialists

We have a skilled team of category product specialists that provide technical knowledge and support when it comes to your technology, furniture, packaging, paper, cafeteria, health and hygiene needs.

National Contact Centre

Our specialised School Supplies Customer Service team based at our National Contact Centre is available to assist with order placement, product & service enquiries and enquiries about existing orders.

The National Contact Centre operates Monday – Friday from 8.00am to 5.30pm and is available on:

Freephone: 0800 577 700

Freefax: 0800 367 724

If your query is out of hours, please email enquiries@officemax.co.nz and we’ll respond the next business day.