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Frequently Asked Questions
 
What are All-of-Government Contracts?
All-of-Government (AoG) contracts are part of the government's Procurement Reform Programme in which they have negotiated single supply agreements between the Crown and approved suppliers for selected goods and services.
These agreements are managed on behalf of all participating agencies by Centres of Expertise (CoE). The CoE for the Office Consumables and Vehicle agreements is located within the Ministry of Economic Development (MED). The CoE for the Computing and Print agreements is located within the Department of Internal Affairs (DIA).
 
Who is eligible for the benefits of the All-of-Government Contracts?
AoG contracts are available to all Government Agencies, including State Funded Schools and Local Government.
 
How long are entities that sign up to an AoG agreement committed for?
The term of the Office Consumables Contract is three years from July 2010, with two 12 month extension options.
 
What is a best price contract?
A best price contract; provides all Participating Agencies with a single unit price, per supplier, per item.  This means that all Participating Agencies will pay the same price for items bought under similar circumstances, notwithstanding small order charges, or urgent delivery charges.
 
Can I negotiate discounts?
Competitive discount levels have been negotiated by the CoE on behalf of Participating Agencies, any further negotiations or discussions around pricing and discounts will be managed by the CoE.
 
Is there a cheaper alternative to the branded items we’ve bought under previous contracts?
In many cases, yes. The Office Consumables agreement offers Participating Agencies a choice of both branded and non-branded options.  Non-branded AoG Catalogue options provide greater savings.
 
Do I need to buy all categories?
The AoG Office Consumables Buyers' Guide states "Under the office consumables contract, suppliers are contracted to supply the full range of office consumables products.". There are exceptions, for example if your school is already 'contracted' to another supplier for a product range i.e. cafe supplies related to a machine contract or hygiene products under an existing cleaning contract.
 
What happens if my supplier doesn’t have the product I need?
The Office Consumables catalogues provides all of the items necessary for the running of an office. If you can’t find the item needed for the classroom or a suitable alternative in the AoG Catalogue, you can purchase an off-catalogue product.
 
Who are the suppliers for the Office Consumables Contract?
OfficeMax and Corporate Express are All-of-Government Contract Suppliers for Office Consumables.
 
Why should I choose OfficeMax?
OfficeMax is the best choice for you because we are a specialist education provider with over 40 years of experience in meeting the unique needs of schools. We provide a wide range of education resources and understand your needs beyond the front office. OfficeMax also actively contribute to the education community through Sponsorships, Grants and our Back to School Rewards programme.
 
Will I receive my own Account Manager if I choose OfficeMax?
Yes, you will receive a dedicated School Supplies Account Manager to guide you to the best solution for your school.
 
How can I find out more about the AoG Office Consumables Contract?
Register, without obligation at the eMarketplace. Once you have registered you will be able to download a Non-disclosure form which you need to complete and return to MED. MED will then activate your logon to the Government eMarketplace (Ge-M) and there you can access pricing and the Supplier Attributes Model to help you determine if AoG is right for your school.
 
How do I gain access to view prices?
Once you have registered and completed a Non-disclosure form, MED will activate your logon to the Government eMarketplace (Ge-M). You can then access the Office Consumables calculator and AoG Catalogue pricing as well as the Supplier Attributes Model to help you determine the benefits of AoG for your school.
 
What if I can't find the items my school uses on Ge-M?
Depending on the search criteria you use, you may not see pricing from both suppliers. If you experience difficulties and have already registered at the eMarketplace (and completed/returned the Non-disclosure form to MED) then you can also look at OfficeMax's AoG pricing on a 'view only' account we have set up on OrderMax. Please email your OfficeMax School Supplies Account Manager to gain secure access.
 
What commitment does the school have to make?
Your school should be prepared to:
1.       Transition all eight categories covered by the AoG contract to your nominated supplier. This usually means working through a Category Plan for the appropriate time to change and to address any specific requirements for your school, or any queries/concerns that need to be addressed.
2.       Establish a time to brief all authorised purchasers on the school's commitment to the All-of-Government Office Consumables supply contract including expectations such as online ordering, and minimum order quantities etc (this is usually quite straight forward as many schools transact with OfficeMax in this way now).
3.       Work with your nominated supplier to ensure all authorised purchasers are set up to order online. NB - OfficeMax will also work with you to explore the benefits of adopting electronic invoicing, including GL coding (and cost centres if required) so that all invoices can be received by your school already coded.
4.       Agree reporting requirements and timeframes to measure savings and supply performance.
 
I've already signed up. What happens next?
Your selected supplier will be advised by MED via email that you have selected them. They will then contact you to arrange a 'transition meeting'.
 
What is a transition meeting and why is it important?
Your nominated suppler will contact you to arrange a transition meeting after they have been advised by MED that they have been selected. At the transition meeting the agreement benefits and implementation process will be discussed and any additional questions regarding the agreement will be answered. A timetable will then be developed to transition your school onto the AoG product offer and pricing. Click here to view the transition meeting agenda.
 
Are my school's Back to School purchases covered under the AoG Office Consumables agreement?
No. Student purchases are not covered under the AoG Office Consumables agreement. OfficeMax's Back to School promotional prices will continue to apply for all OfficeMax Schools regardless of whether or not they are signed up to AoG. This will provide your students and your school the best price.
 

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