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About OfficeMax

When you walk down the street you might be surprised by how many OfficeMax customers you pass by without even knowing it.

The local school, place of worship, health centre, your bank branch (and their head office), the offices in the local business centre and the stores in your favourite shopping mall.

If your postie is delivering a letter from a government department or your energy retailer, chances are it came from an OfficeMax customer.

Over 60% of all New Zealand schools buy their 'back to school' stationery from us and we also sell online to mums and dads for their home office or small business.

Despite this diversity, OfficeMax maintains a single goal centred on servicing our customers as individuals.

At OfficeMax we focus on you; our products and thinking help you do your best work. 

That means that no matter how big or small your office is, no matter if it's at work, at home, where you study or anywhere else in New Zealand, OfficeMax is there to help.

We have Retail Stores Nationwide and employ more than 700 New Zealanders who all work hard to ensure you receive the appropriate professional support you require when you need it.

Delivery

Next business day delivery is guaranteed in most areas on all stocked items for orders placed before 5 pm.

Delivery is free for orders over $50 excluding GST. For orders under this amount there is a delivery fee of $6.67. (Freight and handling and pallet charges may be applied to large bulky items, hazardous goods, postage products, furniture items and items ordered by OfficeMax especially for you). 

Money Back Guarantee

OfficeMax offers a money-back guarantee on most products purchased from our catalogue or retail store, returned within 14 days of delivery. This excludes furniture, customized products, text books and freight & handling charges. A freight and handling charge may be applied to collect large bulky items or hazardous goods.

To Return a Product:

  • Retail purchases: Please return the item to the retail store where you purchased it along with proof of purchase.
  • Catalogue or internet purchases: Please call our contact centre on 0800 426 473 to arrange collection.

 

Low Price Guarantee

If you find a lower advertised price on an identical item we stock, just show us the lower price when you place your order with OfficeMax and we’ll match the price.

Special Conditions:

  • The item must be in stock and available for immediate purchase at the published price from a competing company (excluding wholesalers and internet only retailers) within New Zealand.
  • Item must be the same brand, same model number, same supplier product code, contain the same components and the published price be applicable for the same quantity.
  • Product Price & Availability Verification: OfficeMax reserves the right to verify the competing company's product availability and price at the time of the request for a price match guarantee and the price-match is subject to such verification.
  • Freight and handling: These charges are included in the OfficeMax price for orders over $50 excluding GST (exceptions apply). Any additional service or delivery charge on the other company's price will be added to ensure an “apples to apples” match.
  • Special Offers: Competing company offers where the product includes an additional free or discounted item will not be matched.
  • Quantity Limits: OfficeMax reserves the right to limit quantities of an item that may be price-matched. For example, if the other company limits the number you may buy, we may also limit the number.
  • Exclusions: Products and services ordered specially for a customer, typographical errors on flyers or advertisements or items that include a rebate or free item.