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Single Sign-On FAQs

What is Single Sign-On (SSO)?

SSO is an authentication method that allows a user to securely log into multiple applications and websites with one set of credentials.

SSO provides greater security and also means you have one less password to keep track of.

How can I access SSO?
This functionality is only for customers who order via our website. The SSO button is accessible on the Login screen:

Do I have to use Single Sign On?

No, if you have a website login to OfficeMax, you can continue to use the same approach you have always used.

Can I just start using Single Sign On?

If you are buying for work (i.e. have a Business or Education account), you will need your organisation to enable Single Sign On before you can use it. Your IT department should be able to assist with setting this up.

If you are buying for home (i.e. using a personal account), you can start using Single Sign On straight away. However your Microsoft email address (e.g. *@hotmail.com, @live.com, @msn.com, @passport.com and @outlook.com domains) needs to match your OfficeMax username will be able to successfully sign in. 

I am getting this Microsoft error message when I try to sign in using Single Sign On:

All Business and Education customers will need their IT department to enable SSO through their own Microsoft account for permission before they can use it.

Once successfully linked and enabled, you will be able to access the usual website functionality such as order history, order tracking, templates and more.

I am trying to sign in with my Microsoft account, but keep getting an error message saying my email address is “not associated with an existing OfficeMax user”.

Only the users whose Microsoft email address (e.g. @hotmail.com, @live.com, @msn.com, @passport.com and @outlook.com domains) matches their OfficeMax username will be able to successfully sign in. 

How do I change the email I use to login into OfficeMax.co.nz (to match my Microsoft email address?

Please contact us on 0800 426 473 for assistance.

Can I use SSO through platforms other than Microsoft, for example Facebook or Gmail?

At this stage we are only offering Microsoft.



 

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