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Putting children and young people first is central to What's Up. Counsellors help callers to find their own solutions and build their problem-solving skills for the future. Issues raised can cover anything from mental health to family relationships, suicidal thoughts, and bullying. However, What's Up is a safe space for children to talk about anything. Tamariki and rangatahi can also ask to speak with a counsellor they can positively relate to (for example, a person of a specific gender or ethnicity) and can ask to have ongoing counselling with the same counsellor if it helps them build trust.
When callers are in imminent danger, counsellors will involve police/emergency or social services and stay on the line during this time to ensure the child or young person is safe.
Please use the resources below and encourage the tamariki and rangatahi you work with to get in touch with What's Up. Tip: Some schools have found it beneficial to arrange a group call to What's Up, facilitated by the classroom teacher, asking questions of the counsellor and demonstrating how easy it is to seek help via What's Up.
Perfect to print and hang up in classrooms, common areas and community noticeboards – printable on A4 or A3 paper.
Perfect for printing and sharing with students or placing on your school and community noticeboards. The brochure can be double-sided printed on A4 paper, and folded to DLE size.
Can be used across your school's website, intranet, online portals or throughout your online community groups. You will find a range of different sizes to suit. We encourage you to link the banner to the Barnardos What's Up website.
A great way to promote the service to students and your school community across your social media accounts. We encourage you to link the tile to the Barnardos What's Up website.
Visit the Barnardos What's Up website if you need to talk now or want to learn more about the helpline, chat service, and other resources available.
A shareable video with your students to help spread awareness of What’s Up. You can share a link to the video on YouTube here. (*Suitable for sharing with teenagers only)