Easy Online Returns

Money-Back Guarantee

OfficeMax offers a money-back guarantee on most products purchased from our catalogue and returned within 14 days of delivery in the original condition and packaging. This money-back guarantee excludes food, beverage & first aid products, furniture, goods expressly sold on a non-return basis and non-standard products sourced specifically for you. Delivery charges will not be refunded and in some instances you may be charged for collection.

Request Return

To request to have unwanted goods picked up, please complete this form and click on the submit button.

You may use this form to request a pick up of goods to be returned to OfficeMax. Alternatively please call our Customer Services Team on 0800 426 473

Returned goods will only be accepted if the return request is agreed to by OfficeMax and each carton has the OfficeMax generated Return Advice Number affixed.

To view the full Return Terms and Conditions, click here.

  • If OfficeMax agrees to accept the return of the goods, you will be sent a Return Advice Number document. Please attach a copy of this document securely to the outside of each carton or parcel prior to collection.
  • The goods must be in a saleable condition and unopened with no damage to the product outers. Please do not write on the product outers or attach documents directly to them. Instead, please either wrap the items to make a parcel or pack them in a carton.
  • The goods must be ready for collection at your front office/reception.
  • OfficeMax will arrange for collection of goods within 5 working days of approval of the return request.

Easy Online Return Request
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